Answers to common questions. Can't find what you need? We're one email away.
The Runway tab shows an "Off air" state when nothing is streaming. Upcoming shows and past replays are listed below it. Tap a show to open its details and turn on a reminder so you never miss a finale.
Tap any look to open it full screen, then tap the bookmark to save it or the heart to like it. You can also tap the heart directly on a look thumbnail. Everything you save and like appears on your Profile tab under "Saved looks" and "Liked looks".
Open a designer's profile from Discover or from a show, then tap Follow. The button changes to "Requested" and you'll get a confirmation. You can see everything a designer has shown, plus their most-liked looks, on their profile.
Open a show and tap Remind me, or tap the bell on a show in the Shows tab. We'll send a local notification shortly before it starts. Make sure notifications are enabled for CatwalkLive in your device Settings. You can remove a reminder the same way.
On a show's detail screen, scroll to My notes and tap Dictate. Grant microphone and speech-recognition access when asked. Your speech is transcribed to text on your device — nothing is recorded or uploaded. Tap Stop when you're done.
Tap the camera badge on your profile avatar, then choose Take photo or Choose from library. You'll need to grant camera or photo library access — check Settings > CatwalkLive. Photos are saved locally and persist across app restarts.
Tap the ••• menu on any post, look, or comment to Report it or Block the account. Reports are reviewed and acted on within 24 hours. Blocked accounts are hidden across the app; manage them from Profile > Safety > Blocked accounts.
You control both. Change ad tracking from Settings > Privacy & Security > Tracking, and notifications from Settings > CatwalkLive > Notifications. Declining tracking does not limit any app feature.
For anything not covered here, email support@catwalklive.app. Include your device model, iOS version, and a description of the issue. We typically respond within 48 hours.